Course Description
Governments all over the world have finally accepted the need to establish an e-government service to communicate with the public, improve efficiency and deliver a better service.
However, there are varying degrees to the electronic administration of public service and maintaining standards across all government departments and units can be a challenge. This course provides solutions to resolving these issues.
Who Should Attend
All technical and non-technical managers involved in managing e-government platforms.
Course Objectives
- Maintain an electronic framework for better engagement with the public.
- Put structures in place to gather relevant and better quality data.
- A better understanding of social media and streamlining public admin objectives
- Understand how to create a standard across various government departments
Programme Outline
- Information Systems: Harnessing its benefits for Public Administration.
- Understanding Social Media and its Socio-Political impact
- Types of Information systems
- Reviewing the wireframe
- Putting the right systems in place for data gathering and verification
- Challenges and Pitfalls in establishing an Information system
- Policy and Strategy
